CAI

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6 October 2026 · 5 minute read

The last step is where checkouts lose people.

  • Teardown
  • #Conversion
  • #UX

A checkout has one job. Take someone who decided to buy and get them to the end without a second thought.

Everything extra costs money.

The job of this flow

[Product name and the flow you walked through. Confirm it on screen before writing.]

Where it leaks

I check the same five things in every flow.

  1. Does the value show up before the ask, or after it.
  2. [Check 2.]
  3. [Check 3.]
  4. [Check 4.]
  5. [Check 5.]

[Leak 1: what you saw on the screen.]

[Leak 2.]

What I’d change

[The fix, one per leak.]

The rule to take away

[One line a founder can apply to their own checkout today.]

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